Booking, Cancellation and Waitlist Policy
Booking Policy
• $50 nonrefundable retainer is required at booking and will go towards balance.
• Full payment is due within 3 business days of the event.
Cancellation Policy
• Cancellations or date changes made within 5 days of the event are non-refundable.
• Changes made more than 5 days before the event will be credited toward a future booking within 90
days of the original date. After 90 days, the deposit/payment is forfeited.
• Date change requests must be made at least 15 days in advance to avoid fees. Requests made within 30
days will incur a $100 reschedule fee, unless otherwise approved in writing by Ntrusted Touch.
• All changes are subject to availability. Travel fees may apply.
Waitlist Policy
• If your preferred service/date is fully booked, you can join our waitlist at no charge, please email thentrustedtouch@gmail.com.
• Waitlist spots are offered in order as they open up.
• Once contacted, you’ll have 24 hours to confirm. If we don’t hear back, the spot goes to the next person.
